The Future is Now! Implementing the Online Learning Consortium “Quality Scorecard”

In an era of tightening institutional budgets, ever increasing online enrollments, and greater calls for accountability from multiple directions, the need for online program administrators to continually assess the quality of their overall operations has never been greater. Measuring and quantifying elements of “quality” in online programs has been rather elusive especially as more learners are completing online courses and new Web 2.0 tools are transforming the teaching/learning landscape. This 45 minute general session will focus on implementing the Online Learning Consortium (OLC) Quality Scorecard.

The presenters will provide a brief overview of the OLC Quality Scorecard highlighting the nine categories (institutional support, technology support, course development and instructional design, course structure, teaching and learning, social land student engagement, faculty support, student support as well as evaluation and assessment) for any workshop participant unfamiliar with the instrument. Through interactive pairing activities, session participants will learn how the 75-indicator Online Learning Consortium Quality Scorecard can provide online program administrators with key performance indicators serving as a quality assessment and/or benchmarking tool.

The future is now! Today, institutions are using the OLC Quality Scorecard to produce actionable continuous improvement outcomes impacting on learning effectiveness and program improvement as well as informing accreditation efforts. This session will provide participants with hands-on takeaways and insights about how to implement the scorecard in their own organization.